Revitalising changing provision has worked wonders at a leading Suffolk day spa and health club.
Clarice House Day Spa and Health Club in Bury St Edmunds delivers nearly half the 4,500 day spa packages that the Clarice House Group of clubs, owned and run by the King family in Essex and Suffolk, provides.
Established in 1995 by Colin and Thila King, the first Clarice House Health Club and Day Spa was opened in Ipswich, followed by a second in Bury St Edmunds in 2001 and a third in Colchester in 2006.
"Spa days are a big part of what we do," said managing director Stuart King, who joined his parents' business in 2000. "Bigger in fact than the health club, although that is where the business started and we have 6,000 members across the three sites."
The company believes in refreshing its assets to keep its offering sharp for a discerning public and refurbished the Colchester club with Life Fitness equipment last September. Pitching at the higher end of the market, Clarice House Group understands how important it is to present the quality of experience demanded in such a competitive sector.
Craftsman had fitted out the Bury St Edmunds changing areas, incorporating a distinctive and appealing cherry veneer for the lockers for both male and female provision. After 13 years though, the group felt the time had come to refresh both wet and dry aspects to introduce a more contemporary ambience throughout.
"The superior quality that Craftsman delivered first time round when Bury St Edmunds opened ensured that the lockers had stood the test of time remarkably well," explained King.
"Working with John Gibbs once again, we decided to retain elements of the original fit out, such as the locker bodies, because they were still thoroughly fit for purpose, while introducing maple veneer on some lockers to contrast with the cherry to revitalise the changing areas."
Craftsman fitted separate glass cubicles in male and female changing areas, complete with new vanity provision in what was a complete solution for the club and spa.
"I'm sure that we can look forward to many more years of high quality service from the refreshed changing areas, keeping us in the forefront of health club and spa facilities in the region," he said, adding that Craftsman had already been specified for a similar asset refresh in Ipswich.
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